New Zealand product and consultancy company

Products and advice for difficult decisions

Hot Desk develops Parapet and Pūnaha and helps New Zealand organisations deal with connected questions about risk, AI, security, legislation and change.

New Zealand ownedEstablished in 2012

Products and consultancyUnder one company

Advice grounded in deliveryFor government and regulated work

When the problem does not fit in one box

A risk register that no longer tells the whole story. An AI trial that has raised more questions than it answered. New legislation that needs to become a workable service. A technology programme that is moving but not giving leaders enough confidence to decide what happens next.

These problems cross systems, teams and professional boundaries. We help organisations understand what is happening, decide what needs to change and carry that decision into implementation.

We build products as well as giving advice

Parapet is our Integrated Risk Management platform. It connects risk, compliance, controls, assurance and action. Pūnaha brings enterprise search, supported AI models and workflows together, with people involved where judgement matters.

Sometimes one of our products is the right answer. Sometimes the better answer is to improve an existing system, change a process or take a different path. Our consultancy starts with the decision your organisation needs to make, not with a product sale.

Technology brands from Hot Desk

Built for work that needs trust and control

View both products

Integrated risk management

Parapet

Bring enterprise and technology risk, compliance, controls, assurance, continuity and remediation together in one mature platform.

Explore Parapet

Enterprise AI search and workflows

Pūnaha

Search approved knowledge, choose supported AI models and build versioned workflows with people involved where judgement matters.

Explore Pūnaha

Focused consultancy

Start with the environment as it is

Clear recommendations across technology, obligations, processes and people.

Integrated risk management

Bring risk, controls, assurance and action together, whether that means improving the current approach, choosing a platform or planning implementation.

AI governance and implementation

Decide where AI is useful, what information it may use and how people remain accountable from the first trial through to day-to-day operation.

Cyber security and assurance

Review security architecture, controls and evidence so leaders can see the real risks, the gaps and the next decisions.

Government and legislation

Turn legislative and policy obligations into clear capabilities, services, processes and implementation decisions.

Regulation and business process

Connect obligations to practical controls, evidence and everyday work, then carry the required changes into processes and technology.

Technical project recovery

Work out what is really happening, what is blocking decisions and whether the programme should recover, reset or stop.

Why Hot Desk

We understand what happens after the recommendation

01We build products, so we understand what it takes to carry a decision into implementation.

02We look at integrated risk, AI and security together when the problem crosses those boundaries.

03We turn legislation and regulation into practical process, control and technology decisions.

04We can recommend another product, or no product change, when that is the better answer.

Parapet offers a seamless risk management experience. It is easy to implement and provides great oversight of our governance, compliance and risk transformation efforts.

Mei LingParapet customer

Across New Zealand

Our offices

Meet with us by appointment at our dedicated offices in Auckland, Wellington or Christchurch.

Auckland

Level 31, Vero Centre
48 Shortland Street
Auckland 1010
New Zealand

Hours: 9:00am to 5:00pm, Monday to Friday

+64 9 600 1016

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Wellington

Level 5, 166 Featherston Street
Wellington 6011
New Zealand

Hours: 9:00am to 5:00pm, Monday to Friday

+64 4 260 0048

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Christchurch

Harvard Hub, Wigram Business Park
1 Stark Drive
Wigram 8042
New Zealand

Hours: 9:00am to 5:00pm, Monday to Friday

+64 4 260 0048

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Meetings are by prior appointment. To protect scheduled client work, our offices do not accept walk-in job applications or printed CVs. Please use the website enquiry form.

Start a conversation

Bring us the challenge, not a finished specification.

We will help clarify the current state, the decisions that matter and a practical next step.